2. Registration for the use of Verimi
3.1 You can store your data in your personal Verimi-Account. After activating your Verimi-Account, Verimi provides you with various Services that you can use at Verimi or at Verimi Partners. The Verimi Partners themselves decide which services and functions they integrate into their offers. It is therefore possible that not all Services can be used with a Verimi Partner. Verimi currently offers the following functionalities: 3.1.1 Authentication (Verimi Access): This allows you to send your data to Verimi Partners or to log in to Verimi Partners using the Verimi button with the access data for your Verimi-Account. This allows you to use your Verimi-Account as a central login, to simplify the registration process with Verimi Partners or to import existing data to complete your Verimi-Account. With Verimi Access you can also use your Verimi-Account with the corresponding app as a second security feature to authenticate yourself towards Verimi Partners. 3.1.2 Identification (Verimi Ident): At Verimi you can store your verified identity (especially your identification data) in your Verimi-Account and transmit it to Verimi Partners. In this way you can fulfill your identification obligation towards the Verimi Partner without having to go through a new identification procedure. Please note that there are different levels of trust in the identification process, so that in individual cases it may be necessary to update or complete your verified identity. The data collected to update or complete your verified identity is stored in your Verimi-Account. If you go through a new identification procedure, e.g. to update your verified identity, your date stored in your Verimi-Account until then may be overwritten. The overwritten data is then no longer available in your Verimi-Account. 3.1.3 Digital Signature (Verimi Sign): Verimi allows you to digitally sign documents in PDF format on the Verimi platform or at Verimi Partners with a qualified electronic signature (QES). In principle, you can even meet the written form requirement. 3.1.4 Payment function (Verimi Pay): With Verimi you have the possibility to make payments to a Verimi Partner via Verimi. For details, please refer to our “Additional Conditions for Payments” below. 3.2. You can monitor and individually manage used services and transactions in your Verimi-Account. In connection with an authentication the Verimi Partner may send authentication texts to Verimi to be athenticated, which are then displayed to you in the app and may later also be monitored and managed by you.
4.1 Verimi shall endeavour to keep the Services of Verimi and the Verimi Platform available at all times outside necessary maintenance windows. 4.2 Verimi is entitled to temporarily or also permanently prevent or restrict your use of the Services of Verimi or the Verimi Platform if and to the extent required for the security of the Verimi Platform and/or the systems used for its operation or the data stored on it or by a legitimate interest of Verimi.
7.1 You may terminate the contract of use at any time without observing a notice period and without stating reasons by giving Verimi notice in text form. You can also terminate the user contract by deleting your Verimi-Account with us. If you delete your Verimi-Account, the user agreement between you and Verimi ends automatically. You are aware that Verimi stores your data for the fulfilment of legal obligations to keep records even after your Verimi-Account has been deleted. This applies in particular to the obligation to retain your data for at least 10 years for the purpose of identification for the creation of a qualified electronic signature. 7.2 Verimi has the right to terminate the contract at any time with two months’ notice to the end of a calendar month. 7.3 The right of extraordinary termination remains unaffected for both parties. 7.4 In the event of termination of the user agreement, Verimi will delete your Verimi-Account at the end of the user agreement. From this time on, the use of the Services of Verimi and the Verimi Platform is no longer possible. As far as data must be kept to comply with any legal storage or retention periods, they will be stored until the expiry of these periods. If data are still required for the processing of outstanding transactions, these data will be deleted at the earliest after the processing of these transactions.
Additional Conditions for Payments
1. General information
2. Activation of the payment function and conditions for use
3. Authorization of the payment order
3.1 The prerequisite for the execution of a payment by Verimi is the authorization of the payment by you. If you choose to pay with Verimi, the Verimi Partner will redirect you to the Verimi website. Verimi will then ask you to log in using your Verimi credentials (authentication). The separate login can be omitted if you are already currently logged in to Verimi on the device you are using. Before entering your access information and authorizing the payment, you must make sure that you have been redirected to the Verimi site. To do this, you must check the address (URL) displayed by your browser and the activated encryption. Please refer to the description of your browser for details. 3.2 If the authentication is successful and there are no reasons for refusing the payment, Verimi will show you the details of the payment to be authorized and ask you to confirm the payment. For certain payments, an additional confirmation of the payment in the Verimi app on your smartphone is required. When you confirm the payment, you are obliged to ensure that there are sufficient funds in the account you have specified for the use of Verimi. If the payment details displayed do not match your agreement with the Verimi partner, you may not confirm the payment. In this case, you must inform the Verimi Customer Service immediately. 3.3 Upon confirmation of payment, the payment order is binding. A revocation of the payment order is no longer possible from this point in time.
4. Execution of the payment order
4.1 After successful authorization Verimi will send you a confirmation of the order. At the same time Verimi informs you of the amount of the payment and the date of the direct debit. Verimi will give at least one day’s notice. Once the payment has been received, it will be forwarded to the Verimi Partner concerned. 4.2 Verimi is entitled to refuse the execution of the payment order if: 4.2.1 you have not properly authenticated yourself to Verimi or have not properly authorized the payment; or 4.2.2 The suspicion of fraudulent or illegal use exists. Verimi will inform you immediately of any refusal to execute the payment order. As far as possible, Verimi will inform you about the reasons for the rejection as well as possibilities to avoid mistakes that led to the rejection. Reasons shall not be given if Verimi would thereby be in breach of other legislation. 4.3 Up-to-date information on the payments you have authorized can be viewed online in the Verimi-Account.
5. Reversal of payment
In the event of a reversal of a payment at the instigation of a Verimi Partner, Verimi will return the amount received from the Verimi Partner to your account.
6. Transaction overview and information
6.1 By activating the payment function, Verimi will create a separate submenu in the activity area of your Verimi-Account and provide you with the monthly transaction overview (“Monthly Transaction Overview Submenu“). You can also view the transactions made in the activity log. By setting up the Monthly Transaction Overview Submenu, you waive the transmission of the posted transaction overviews by post in accordance with these additional conditions. Verimi may, however, also send you the posted transaction overviews by post or otherwise if required to do so by law or if otherwise required to do so by circumstances. 6.2 You must regularly check your Verimi-Account for new activities and transaction overviews. 6.3 You can view, download, print, or archive documents online from the Monthly Transaction Overview Submenu on your local device. Verimi ensures the immutability of the documents set in the Monthly Transaction Overview Submenu if they are saved or stored in the Monthly Transaction Overview Submenu. 6.4 The transaction overviews set in the Monthly Transaction Overview Submenu are available for a period of four years. The transaction overviews are then automatically deleted without a separate message.
7. Safety and due diligence of the customer
7.1 You are obligated to, 7.1.1 keep your access information and personalized security features secret, and 7.1.2 keep your Authentication Instrument safe from access by others, because any other person in possession of the Authentication Instrument may misuse Verimi’s payment function in connection with the knowledge of your access information or personalized security features. 7.2 In particular, the following must be observed to protect access information, personalized security features and the Authentication Instrument: 7.2.1 Access information and personalized security features shall not be stored unsecured electronically. 7.2.2 When entering access information and personalized security features, it must be ensured that other persons cannot spy on them. 7.2.3 Access information and personalized security features shall not be disclosed by e-mail or any other means of telecommunication. 7.2.4 The access information and personalized security features shall not be kept together with the Authentication Instrument. 7.3 You must follow the security instructions on Verimi’s website, in particular the measures taken to protect the hardware and software you use. 7.4 Verimi will never ask you to provide your access information or personalized security features by telephone or e-mail. Before entering the access information and personalized security features, check that you are in a trustworthy offer.
8. Notification and information obligations
8.1 You must notify Verimi immediately if you discover the loss or theft of the Authentication Instrument, misuse or other unauthorized use of your Authentication Instrument, access information or personalized security features (blocking notice). You can also submit the blocking notice at any time via the separately provided contact details of Verimi. 8.2 If you suspect that another person has committed an unauthorized crime. 8.2.1 has obtained possession of your Authentication Instrument or knowledge of your access information or personalized security features, or 8.2.2 uses the Authentication Instrument, your access information, or your personalized security features, you must also issue a lock notification. 8.3 You must notify Verimi immediately of any unauthorized or incorrectly executed payment.
9. Usage block
9.1 At your request, in particular in the event of a blocking notification pursuant to section 8, Verimi will block your access to the payment area in the Verimi-Account or your access information or personalized security features. 9.2 Verimi may block your access to the payment area in your Verimi-Account or your access information or personalized security features if, 9.2.1 Verimi is entitled to terminate these Additional Terms and/or the use of Verimi’s payment function for good cause; 9.2.2 there are factual reasons relating to the security of the Authentication Instrument, your access information or personalized security features that justify this; or 9.2.3 there is a suspicion of unauthorized or fraudulent use of the Authentication Instrument. Verimi will inform you as soon as possible, but at the latest immediately after the blocking, stating the relevant reasons. 9.3 Verimi will unblock or exchange your access information, personalized security features, or Authentication Instrument if the reasons for the unblock no longer exist. Verimi will inform you of this immediately.